Cancellation policy

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the supplier, have taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (ReeFlexx GmbH, Kaiserstrasse 40, 52146 Würselen, Germany, amazon@reeflexx.de, telephone: 49 2405 4089315) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You can use the enclosed sample cancellation form for this purpose, which is, however, not mandatory.

You can also fill out and submit your declaration electronically in accordance with the explanations and forms available in our online returns centre (accessible via your Amazon account under "My Orders" or under the link "Return & Replacement"). If you make use of this option, a confirmation of receipt of such revocation will be sent to you immediately (e.g. by e-mail).

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of cancellation

If you cancel this contract, we will return to you all payments that we have received from you, including the delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us); The customer is obliged to pay back the purchase price without delay and at the latest within fourteen days from the day on which we receive the notification of cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form. )

– To ReeFlexx GmbH, Kaiserstrasse 40, 52146 Würselen, Germany, amazon@reeflexx.de

– I/we (*) hereby revoke the contract concluded by me/us (*) üon the purchase of the following
goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only in the case of communication on paper)

– Date

(*) Delete where not applicable.